FAQ

How can I place an order on Dodoliza?
Placing an order on Dodoliza is simple! Just add your desired items to the cart, proceed to checkout, enter your shipping and payment details, and confirm your order. You’ll receive a confirmation email once your order is successfully placed.
Do you ship internationally or only within Saudi Arabia
We currently ship only within Saudi Arabia to ensure fast and reliable delivery.
How long does shipping usually take?
Standard shipping usually takes 1 to 5 business days.
What is your return or exchange policy?
Returns are accepted for non-intimate items within 7 days of delivery. Items must be unused, undamaged, and in their original packaging. Refunds are issued to your original payment method and may take 10–14 working days. Don’t forget to check our full return policy for all the details.
How do I return a product
To return a product, contact our customer support with a valid proof of purchase. They will guide you through the process and provide instructions for sending the item back. Don’t forget to check our full return policy for all the details.
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